Security Meeting Feb. 3, 2010
The Alcaldia, or Mayor of Mahahual hosted a meeting of foreigners living in and around Mahahual. Most owned property and some had been at one time or another victims of some sort of theft along the beach. Needless to say it was well attended. If nothing else, it was an opportunity to meet other neighbors.
The most important thing that came out of the meeting was that if you don't report it, as far as the police are concerned, the theft didn't happen. Further more, without a report, you cannot reclaim your property. Most recently thefts have primarily been of solar panels and computer equipment. The process is that you must report the incident to the Ministario Publico or District Attorney , and then it will get into a queue and be investigated. Therein lies the problem for most people who insist that incidents are never investigated. The queue happens to include All of Opon P. Blanco, the biggest Municipio in Mexico - 150 pueblos or towns, of which Mahahual is one of them. Still, a report is essential for insurance purposes and recovery of your items, if for example, the items are later found in a storage facility.
If you happen to see a crime being reported, you can call '066' and they will come and investigate immediately. If, for example you discover something stolen just moments after the occurrence, they can set up road blocks. HOWEVER, and this is a big however for some people, the phone is manned by Spanish speakers only. Learning some emergency words would be very beneficial, such as 'Ayuda' the word for 'Help.' Alternately, non-Spanish speakers can to to the Alcandia's office (Mayor) and talking to one of the two English speaking staff members, Cesar or Maria who will help them navigate the system.

Office of the Alcaldia de Mahahual located on Mahahual highway
If you see an occurrence happening to a neighbor's property and want to make an anonymous call, you can do so by calling '089.' Still, most reports are after the fact and are not very satisfactory. It could take days to get the police to come out, only continual reminders and promptings can help get their attention. However true the statement, It was not too comforting when the group of home owners were told "Remember that you are living in Mexico."
PREVENTION:
Since after the fact investigation by the police is poor, prevention seems to be the best recourse. Some tips were given to the group:
The most important thing that came out of the meeting was that if you don't report it, as far as the police are concerned, the theft didn't happen. Further more, without a report, you cannot reclaim your property. Most recently thefts have primarily been of solar panels and computer equipment. The process is that you must report the incident to the Ministario Publico or District Attorney , and then it will get into a queue and be investigated. Therein lies the problem for most people who insist that incidents are never investigated. The queue happens to include All of Opon P. Blanco, the biggest Municipio in Mexico - 150 pueblos or towns, of which Mahahual is one of them. Still, a report is essential for insurance purposes and recovery of your items, if for example, the items are later found in a storage facility.
If you happen to see a crime being reported, you can call '066' and they will come and investigate immediately. If, for example you discover something stolen just moments after the occurrence, they can set up road blocks. HOWEVER, and this is a big however for some people, the phone is manned by Spanish speakers only. Learning some emergency words would be very beneficial, such as 'Ayuda' the word for 'Help.' Alternately, non-Spanish speakers can to to the Alcandia's office (Mayor) and talking to one of the two English speaking staff members, Cesar or Maria who will help them navigate the system.
Office of the Alcaldia de Mahahual located on Mahahual highway
If you see an occurrence happening to a neighbor's property and want to make an anonymous call, you can do so by calling '089.' Still, most reports are after the fact and are not very satisfactory. It could take days to get the police to come out, only continual reminders and promptings can help get their attention. However true the statement, It was not too comforting when the group of home owners were told "Remember that you are living in Mexico."
PREVENTION:
Since after the fact investigation by the police is poor, prevention seems to be the best recourse. Some tips were given to the group:
- If you are going to hire someone from Mexico, make sure they don't have a record. They should have a report from the police stating this information.
- Employees should have official ID with their picture.
- Report incidents or suspected offenders in the area immediately. The Police do have a database of past offenders in Chetumal (however, do not report someone without cause - laws are similar as to those in the USA and Canada)
- Protect your property.
- Hire a care taker
- Have dogs on the premises - fenced is better so they stay on the property
- All doors should have good locks
- Bars on windows
- Gates
- Exterior lights left on all night long are not necessarily a good thing. Don't be a target by advertising everything you own by turning exterior lights on all night long. It is far easier to spot someone with a flashlight. It is better to have timed lights that go on and off randomly.





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